Privacy Policy

1. Introduction

Welcome to Bloxburg Sunset Resorts ("we", "our", or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our website and related services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information when you interact with our Service, including:

• Discord account information (username, user ID, profile picture, email address) when you log in via Discord OAuth2
• Room booking requests including your selected resort, room type, and booking preferences
• Any messages or communications you send through our platform

2.2 Information Collected Automatically

When you use our Service, we may automatically collect:

• Your Discord server roles and membership status to verify VIP and admin access
• Usage data such as pages visited and features used
• Technical data including browser type and IP address for security purposes

3. How We Use Your Information

We use the information we collect to:

• Authenticate your identity and manage your account via Discord OAuth2
• Verify your Discord server roles (VIP, Admin, Management) to grant appropriate access
• Process and manage room booking requests
• Send booking confirmations and updates via Discord direct messages
• Operate and improve our Service
• Respond to your enquiries and provide support
• Detect and prevent fraudulent or unauthorised activity

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With our staff and administrators to process booking requests and manage sessions
• With Discord, as our authentication provider — please review Discord's Privacy Policy at discord.com/privacy
• If required by law or to protect the rights, property, or safety of our users or the public

5. Data Storage and Security

Your data is stored securely in MongoDB Atlas, a cloud database service. We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Booking records are retained for operational and administrative purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict our processing of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at co@bloxburgresorts.com.

8. Third-Party Services

Our Service integrates with the following third-party services, each with their own privacy policies:

• Discord (authentication and notifications) — discord.com/privacy
• MongoDB Atlas (data storage) — mongodb.com/legal/privacy-policy
• Vercel (website hosting) — vercel.com/legal/privacy-policy
• Roblox (game platform) — en.help.roblox.com/hc/articles/115004630823

9. Children's Privacy

Bloxburg Sunset Resorts is a Roblox community platform open to players aged 13 and over, consistent with Roblox's Terms of Use. We do not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this document. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: co@bloxburgresorts.com
• Discord Server: https://discord.bloxburgresorts.com